GENERAL

www.thecuratedstore.com.au (our "Website," or "Site") is owned by The Curated Store. 

The following Terms and Conditions apply to all visitors or users ("you," "your," or "yours") of our Website and of our webpages (collectively, our “Services”). By using our Website, you agree to be bound by these Terms. We reserve the right to modify the Terms at any time. Changes and clarifications will take effect immediately upon their posting on the Website. If you do not agree to any of these changes, you must discontinue using the Website.

SIZE GUIDE

Please note this size guide is general and sizes will vary slightly between fabrications. Please email hello@thecuratedstore.com.au for more information.

PRODUCTS & CONTENT

All of the curated store content, products and prices shown on this site are subject to change without notice at any time. We make the best effort to display correctly the images and descriptions of our products, including the colours. Our denim pieces may have individual tones and characteristics and colour tones may vary depending on your computer screen.

CARE INSTRUCTIONS

Are all listed on each garment. Please note for any leather pieces we recommend specialty dry clean only. Do not hand or machine wash.

PRE ORDER

Products that will be available in the future as per the date on the description but can be booked in advance. They are often a limited product, and although we often encourage you to secure them, we also ask that you commit and are certain of your pre order. We do not take cancellations on pre orders, same exchange and return policies to normal purchases apply.

PLACING AN ORDER & ORDER CONFIRMATION

Please follow the checkout instructions to place your order. Once we have received the order, we will send you an Order Confirmation via e-mail to acknowledge that we have received your order. All orders are subject to approval by The Curated Store and we will confirm the order by sending you a Shipment Confirmation via email. Please note that during sales periods it may take up 5 business days to process an order. We reserve the right to cancel your order at any time before we have accepted it and we may withdraw our approval and cancel your order where there has been an obvious error in price or where the products are no longer in our inventory. We also reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We may also require verification of information prior to the acceptance and/or shipment of any order.

REFUNDS & RETURNS POLICY

The Curated Store offers returns for change of mind on all orders*, however the following exclusions and requirements apply:

Clothing should be returned unworn, unwashed and in new condition, with all security tags attached.
Swimwear should be tried on over underwear, with the original hygiene sticker in place. Unless faulty, The Curated Store reserves the right to refuse an exchange or return if the hygiene sticker has been removed or tampered.
All items should be returned with their original packaging and other accessories (dust bag, jewellery/box etc) received with the original order.

*EXCLUSIONS (only eligible for return if faulty or damaged)

• Pierced Jewellery
• Accessories (such as magazines, candles and notebooks)
• Sale items, items purchased on sale or using a discount code (including any sale promotional code, birthday code or flash sale code) 

FLASH SALE & SALE ITEMS

Please note we do not offer refunds on sale items, this includes flash sales where discount codes have been applied. During peak times, please allow up to 3 days for your order to be picked and packed.   

EXCESSIVE RETURNS

The Curated Store monitors returns to identify potential abuse or misuse of our return policies. Continued returns will be flagged and potentially refused at our discretion or lead to the closure of your Curated Store account.

INTELLECTUAL PROPERTY RIGHTS

The Website and all its content, including but not limited to, its software or HTML code, scripts, text, artwork, photographs, images, video, and audio are the intellectual property of The Curated Store and its respected designers. All content is provided by The Curated Store as a service to its current and prospective customers and may be used for personal use and for purchasing purposes. You are authorised to print a copy of any information contained on this Website for personal use unless such printing is expressly prohibited. Without limiting the foregoing, you may not, without our written permission, sell information obtained from this Website. You may not copy, alter, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works from, sell, license, or otherwise exploit this Site or any of its content without our prior written permission. You may not use this Website, or any of its content, for any commercial purposes, including any advertising or advertising revenue generation activity on your own Website. Any unauthorized copying, alteration, distribution, transmission, performance, display, or other use of these materials is prohibited. If you wish to use any material from this site, please email us at hello@thecurated.com.au

TRADEMARKS

Reproduction or misuse of any trademarks and logos on the Website is strictly prohibited. The Curated Store and its affiliated suppliers retain all rights regarding their trademarks, trade names, brand names and trade dress. These marks, names or trade dress, and all associated logos or images, are registered and/or common law trademarks and are protected by local and international laws and treaties. No license to the use of such marks, names or trade dress is granted to you under these Terms.

ACCEPTIBLE USE OF THE WEBSITE

You agree that: You will not misuse our Services (e.g., you will not use our Website in any way which is unlawful, illegal, fraudulent or harmful). You will not make any speculative or fraudulent orders. You will not conduct systematic or automated data collection activities (including without limitation scraping, data mining, and data harvesting). You will not alter another website to falsely imply that it is affiliated or associated with The Curated Store. You may only use the Website to make legitimate orders and inquiries. You are responsible for all use of your account (under any user name or password) and for ensuring that all use of your account complies fully with the provisions of these Terms.

TERMINATION OF ACCESS

Access to this Website may be terminated by us at any time without notice. Our disclaimer will nevertheless survive any such termination.

TERMINATION OF SERVICES

The Curated Store may terminate the Services or any portion thereof, or any products or services offered through the Website.

YOUR RIGHTS

You have the right to expect that: 1. Any products you order through the Website will be of satisfactory quality, fit for their intended purpose, and will conform to the description given on this Site; 2. Certain remedies will be followed if a product is agreed to be defective; 3. You have the choice of a full refund or a store credit if a defective product cannot be repaired or replaced. For more information about your rights, contact your local Trading Standards Bureau.

REGISTRATION

To use some of the services or features made available to you on our Website, you will need to register. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your registration information change, please notify us immediately at hello@thecuratedstore.com.au. Your account password should be unique and kept secure. If you suspect any breach of security, please notify us immediately at hello@thecuratedstore.com.au

PRIVACY

Your privacy is of the upmost importance to The Curated Store. We do not share or sell any information to third parties. All information collected by The Curated Store is used solely for the purpose of processing your order.

CURATED STORE ACCOUNT

As a Curated Store account holder, you agree that you will be personally responsible for the use of your account and for all of your communication and activity on and pursuant to this Website. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated our Terms, we may deny you access to this website on a temporary or permanent basis.